We hope that you will be delighted with your order - but if there are any problems PLEASE let us know as soon as possible either by phone 01359 298488 or email firstname.lastname@example.org so that we can rectify the situation.
We are unable to accept the return of Chilled or Frozen items, Ambient items may be returned in their original condition within 30 days for a refund.
In the unlikely event that you receive faulty goods, we will replace them free of charge. Please contact us for instructions as in this case we will meet the cost of return postage, though only if this is arranged through our authorised carriers. Once we have the goods back, we will issue a full refund or send replacements, as you prefer.