We cannot guarantee the availability of all products. Whilst we make every effort to supply products exactly as specified we reserve the right to supply products of equal or superior value and/or quality in the event of an item being unavailable. If you would prefer not to receive substitute items please add a note to your order at check out.
Should you wish to make an amendment to your order please contact us as soon as possible. We regret that we are unable to accept amendments once your order has been dispatched.
Orders must be accompanied by payment. We accept credit card payment (Mastercard and Visa) and debit card payment (Delta, Switch, Solo and Electron).
All prices are quoted in pounds sterling and UK VAT is charged where applicable. We reserve the right to change prices without notices. Whilst we try to ensure all pricing on the website is correct occasionally an error may occur and items may be incorrectly priced. If we discover a pricing error we will contact you and ask if you wish to continue with the order at the correct price or cancel your order. We will not be obliged to supply items at the incorrect price.
Credit Card Security
All credit card numbers are encrypted in our software when your order is placed using 128 bit encryption. They are only decrypted when they reach our computers. They are not held in clear text on anywebsite.
Ingredients for Cooks is dedicated to your total satisfaction. We are entirely dependent on our customers and welcome comments, suggestions and constructive criticism.
If you have a complaint please contact us as soon as possible by telephone or email giving as much detail as you can.
For the purposes of crime prevention, the detection of offences and/or the apprehension or prosecution of offenders, we may share any information that we collect with the Police or other public or private sector agencies or representative bodies in accordance with the relevant legislation.